Legal Information
---------------------------------------------------
Copyright Notice
Unless otherwise stated, the copyright and any other rights in all material on this site are owned by East of England Tourism - an autonomous regional body set up following the Development of Tourism Act in 1969. You are permitted to print and download extracts from this site on the following conditions:
a) Use of documents and related graphics on this site is for information and/or personal, non-commercial use only.
b) Any copies of these pages saved on to disk or to any other storage medium may only be used for subsequent viewing purposes or to print extracts for personal,
non-commercial use.
c) No documents or related graphics on this site are to be modified in any way.
d) Graphics on this site are not to be used separately from the accompanying text.
e) East of England Tourism copyright notice (East of England Tourism 2008) must appear in all copies.
f) No part of this site may be reproduced or stored in any other web site without East of England Tourism's prior written consent.
---------------------------------------------------
Bookings
The booking service available on this web site allows you to submit booking requests. When you submit a booking, we will pass your name, contact details, on-line credit card details and accommodation requirements to the supplier. Your booking will not be confirmed until the applicable supplier confirms that the booking request has been accepted.
No contract is made between you and East of England Tourism. In respect of any booking, the supplier of the accommodation may provide its own booking terms and conditions, which you should check carefully. You should also confirm the price for accommodation with the proprietor, and confirm any additional costs and expenses, including VAT that may be payable. Acceptance of bookings is entirely at the discretion of the supplier - and East of England Tourism accepts no liability for any failture by a supplier to receive or accept a booking. If you fail to take up accommodation that you have booked, the proprietor may charge you a cancellation fee or retain any deposit that you have given.
East of England Tourism accepts no responsibility or liability for any loss or damage suffered by any visitor to any of the properties or attractions listed on this web site arising out of any booking.
Financial Details
If you make an online booking using this web site, you will be required to input payment details, including the details of your credit or debit card. This information will be treated in accordance with our Privacy Policy and Statement, and will be encrypted and passed onto the proprietor of the accommodation that you request in your booking form. The proprietor shall be entitled to deduct any sums due under any contract you enter into with the proprietor, using these credit or debit card details.
You should note that notwithstanding that you have inputted financial details in your booking form, you may not be able to pay for accommodation by credit or debit card. When the booking is confirmed by the accommodation provider, a deposit may be payable with the balance due at the time of your stay.
---------------------------------------------------
Privacy Policy and Statement
East of England Tourism is committed to protecting your privacy as a user of our web site www.visiteastofengland.com, and the confidentiality of any personal information that you may provide us with during your visit to the site.
East of England Tourism abides by the Data Protection Act of 1998 (see www.dataprotection.gov.uk) and complies with its provisions to ensure that any data you provide is treated accordingly. Information is gathered automatically by the web server, through the use of cookies on the site, and also from your interaction through online requests for brochures as well as the submissions of online forms.
General information that is collected by the web server and which does not require any input on your part, apart from to log on to the site, is data such as: type of browser, operating system, IP address and domain name.
Cookies and You
A cookie is a text-only string that is entered into the memory of your browser by our web server. The use of cookies enables our web site to store information on your machine so that it can be retrieved at a later date. This is done so that we can monitor the number of people visiting our site and to determine the country of origin of specific users. If you do not wish to accept new cookies or wish to disable cookies altogether, you can set your browser accordingly using its menu bar.
Online Forms
Any information that you provide online, should it be a request for brochures or an email query, is captured into our database. Primarily, the information provided is used to fulfil any queries and requests that have been sent to us, and also to keep you updated with news and promotions concerning the East of England, should you opt-in to receiving information from us. The gathered information also helps us to improve our web site. This information is confidential and is not passed on to our selected partners without your consent.
This privacy statement only applies to www.visiteastofengland.com Third party sites that are linked to from this site, are not covered by this statement. You should check the privacy policy for the site in question to determine how your information will be used when visiting that site.
---------------------------------------------------
Terms and Conditions
These are the Terms and Conditions for use of www.visiteastofengland.com
1. Use of www.visiteastofengland.com
All access and use of this site is subject to acceptance of these Terms and Conditions. If you do not agree to these conditions, you should cease use of the site immediately. We reserve the right to change these Terms and Conditions at any given time. Access to the site may be suspended temporarily or permanently and without notice at our discretion. Whilst we shall endeavour to ensure that the site is available 24 hours a day, we will not be liable if for any reason the site is unavailable at any time or for any period of time.
2. Accuracy of Information
Whilst we shall endeavour to ensure that all information on the site is accurate, we cannot vouch that all information will be accurate and up-to-date at all times. The site contains a large amount of data, and errors are likely to occur in tracking changes - for example, changes in dates and times of events. We therefore do not accept any liability for error or omission with regards to content of the site. Should you find any inaccurate information on the site, please inform us and we shall correct it, where we agree, as soon as it is practicable to do so.
Part of this site contains materials submitted to East of England Tourism by third parties. It is the responsibility of these third parties to ensure that the materials submitted for inclusion on this site comply with national and relevant foreign laws. We cannot guarantee the accuracy or reliability of this material and hereby disclaim any responsibility for error, omission or inaccuracy in the material or for any misinterpretation, loss, disappointment, negligence or damage caused by reliance on any material contained within the site. We also cannot accept responsibility for any failure, or alleged failure in the delivery of the services referred to herein, or in the event of bankruptcy, liquidation or cessation of trade of any company, individual or firm referred to herein. You are advised to check with the establishment concerned.
We accept no responsibility for the content of any site to which a hypertext link from this site exists. Such links are provided for your convenience on an 'as is' basis.
3. Our Liability
We shall not be liable for any damages arising in contract, tort, or otherwise from the use of or inability to use this site, or any material contained in it, or from any action or decision taken as a result of using this site or any such material.
4. Legal Jurisdiction
These Terms and Conditions are governed by English law. If any of these Terms and Conditions should be determined as illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms and conditions are intended to be effective, then within that jurisdiction in which that term is deemed to be illegal, invalid or enforceable, it shall be deleted from the clause concerned and the remaining Terms and Conditions shall continue to remain in force.
5. Further Information
Terms used mean the following:
The/this site = www.visiteastofengland.com
We/us = East of England Tourism
You = User of www.visiteastofengland.com
Contact details:
East of England Tourism
Dettingen House, Dettingen Way
Bury St. Edmunds
Suffolk IP33 3TU
Tel: +44 (0)1284 727470
Fax: +44 (0)1284 706657
Email: info@eet.org.uk
East of England Tourist Board is a company limited by guarantee trading as East of England Tourism. Registered in England No. 1281440.
---------------------------------------------------
Competition Terms and Conditions
1. These Terms and Conditions, together with any rules specific to a competition, apply to all competitions on the www.visiteastofengland.com and www.eet.org.uk web sites, unless otherwise expressly stated. By entering a competition, entrants agree to be bound by these rules.
2. The competition is organised by East of England Tourism (EET), Dettingen House, Dettingen Way, Bury St. Edmunds,
Suffolk IP33 3TU
3. In the event of any dispute regarding the rules, conduct, results and all other matters relating to a competition, the decision of EET shall be final and no correspondence or discussion shall be entered into.
4. To qualify to enter the competition you must be resident in the United Kingdom. The address you provide with your competition entry will be used to send any prizes, so please make sure this is correct.
5. Employees of EET, its members, partners or any company involved in the competition, or members of their families or households, are not eligible to enter the competition.
6. EET reserves the right to disqualify any entrant if it has reasonable grounds to believe the entrant has breached
any of the rules.
7. Only one entry per person per competition is allowed (except where otherwise stated) and any entrant who enters more than the permitted maximum will have any additional entries discounted.
8. There is no purchase requirement to enter a competition, and there is no charge to register for use of the web site.
9. Proof of entry, is not proof of receipt.
10. Entrants should note that unless stated otherwise, EET does not accept responsibility for the return of any entries, including those consisting of artistic or other material.
11. Prize winners will be chosen at random unless specified otherwise, from all qualifying entries within 7 days of the competition closing date. Tie-breakers will be judged by EET and, if required by law, by an independent adjudicator. If EET is unable to make contact with any prize winners, via email or telephone communication, within a period of 1 calender month from the point of first contact, we reserve the right to redraw the winner.
12. Competition winner(s)' names may be published on the web site, or you can write to Competition Prize Winners, East of England Tourism, Dettingen House, Dettingen Way, Bury St. Edmunds, Suffolk IP33 3TU - naming the specific competition. Include a self-addressed stamped envelope for a list of winners.
13. Prizes are non-transferable and there is no cash alternative. EET reserves the right to substitute prizes of equal
or greater value at any time.
14. All prizes are awarded at EET's discretion.
15. All taxes, insurances, transfers, spending money and other expenses (including meals or personal expenses upgrades, etc) as the case may be, unless specifically stated, are the sole responsibility of the prize winner.
16. EET does not, unless we agree this with you, claim any rights of ownership in your entry. As such, you retain ownership of your entry, although EET will be able to use or reproduce entries as we choose fit, without compensation.
17. Winners may be requested to take part in promotional activity, and EET reserves the right to use the names and addresses of winners/photographs of them in any publicity.
18. Any personal data relating to entrants will be used solely in accordance with current UK data protection legislation, and will not be disclosed to a third party without the individual's prior consent. Please see EET's Privacy Policy and Statement for further details.
19. The competition and rules will be governed by English law, and any disputes will be subject to the exclusive jurisdiction of the courts of England.
20. You can contact us in relation to any competition by writing to Competition Rules, East of England Tourism, Dettingen House, Dettingen Way, Bury St. Edmunds, Suffolk IP33 3TU
Newsletter Sign Up
Subscribe to our newsletter to receive offers and information from the East of England
Itineraries
Discover the East of England with our themed itineraries.
Search Site
